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Frequently Asked Questions
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- How to convert CD to MP3?
Please click here to see the extact steps for converting CD tracks to MP3 files. It is very easy as steps 1, 2, 3, and go .
- How to convert CD to WAV?
It is the same as converting CD to MP3, you may see the above question, and the difference is that when converting CD to WAV, you must set the output format to WAV audio.
- How to remove the limitation?
To remove the limitation to only odd tracks, you must have a license key to register and unlock it. If you have ordered the software, you should have been sent a license key, you may check the email box that was used when you placed the order. Otherwise, you must purchase a license key here (click to enter) for registering it.
- How to register the software?
There is a detailed page showing you how to register your software with a license key, please click here to see the exactly steps.
- How to add ID3 text?
The ID3 text may be added when ripping CD tracks as MP3 files. If you want to add id3 text, you must check the item "Include ID3 text when saving CD tracks to MP3 files" from "Options > ID3 text". Before ripping,
please double click each track to fill in the fields for ID3 text, then save it and return. After doing these steps, the ID3 text will be added to ripped MP3 files.
- How to make the name rules effective?
Please click "Options" button to enter the options dialog, then click the tab "Name Rules". Check the item "Use Name Rules", then choose the correct name rules from the drop-down list and fill in the below prefix and suffix needed. Then click the button "Effective Immediately" to make the name rules effective.
- How to show the vertical scroll bar to scroll down for checking more tracks?
This is a bug of the old version. Please download the fixed EXE file from
http://www.acemp3.com/download/acerip.exe .
Then save the file to the folder that ACE MP3 Ripper was installed to overwrite the old file "acerip.exe", it will be OK.
The default folder of Ace MP3 Ripper should be "C:\Program Files\ACE MP3 RIPPER", if you had not changed it when you installed the software.
- How to order a CD?
If you want to order a CD, you must check the options "Add a CD for $9.95" when you place the order and pay online.
- How to order by cash or phone?
If you want to order by cash or phone, please call Qwerks sales with the following number, they will tell you how to do, and you must remember and tell them the product ID.
Sales 1.888.282.5887
Int'l Sales 1.801.444.2837
Fax 1.801.497.9456
Product ID: 6767
Product Name: Ace MP3 Ripper
- How to re-get the license key?
Should you have lost the software's license key, please send a message to sales@acemp3.com with the order ID included.
- How to order multiple licenses for discount prices?
For more than 1 license, we would like to offer a discount price, you may send a message to sales@acemp3.com and tell us how many licenses would you like to order, then we will tell you the price and how to order.
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